Returns & Exchanges
At Diamond Braces, we want you to be completely satisfied with your purchase. If your new fashion accessories don't meet your expectations, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal and drop off your package at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.