Frequently Asked Questions
Everything you need to know about our premium jewelry and custom accessories.
What materials are used in Diamond Braces jewelry?
We use high-quality materials including 14k and 18k solid gold, premium sterling silver, and ethically sourced GIA-certified diamonds to ensure lasting brilliance.
How long does shipping take for custom orders?
Custom-designed pieces typically take 2-3 weeks for production followed by 3-5 business days for insured shipping via FedEx or UPS.
Do you offer a warranty on your products?
Yes, all Diamond Braces items come with a lifetime warranty covering manufacturing defects and professional cleaning services.
What is your return policy?
Standard items can be returned within 30 days of delivery in their original condition. Please note that custom-made or personalized pieces are final sale.
How do I determine my correct size?
We provide a comprehensive sizing guide on our website. You can also order a complimentary physical ring sizer to ensure a perfect fit before placing your order.
Are your diamonds conflict-free?
Absolutely. We strictly adhere to the Kimberley Process and only work with suppliers who guarantee that their diamonds are ethically sourced and conflict-free.